Keep your business moving
Professional support, security, cloud services, and planning sized for small teams.
Explore Business ITSmall business · Home · Senior technology support
Modern IT Solutions. Old-Fashioned Service.
Essential Technology Solutions makes technology safer, easier, and more useful—with experienced support, clear explanations, and a practical next step.
30+ years’ experienceRemote and on-site supportPlain-language guidance
Clear. Secure. Connected.Technology guidance centered on people.
Who we serve
Choose the path that fits you.
Make home technology easier
Help with computers, Wi-Fi, devices, privacy, backups, and everyday digital life.
Explore household servicesPatient support for seniors and families
Clear, unhurried guidance that builds confidence and protects independence.
Explore Senior ConciergeThe ETSS story
Technical authority with a human connection.
Founded in 2016 and backed by 30+ years’ experience, ETSS helps people make confident decisions in a technology landscape that changes every day.
We listen first, explain the options plainly, and agree on the work and price before it begins. The goal is not simply to fix the immediate problem—it is to leave you more informed, protected, and prepared.
Learn more about ETSSExplain first
Understand what happened and what we recommend.
Protect what matters
Security, privacy, and recovery remain part of the plan.
Stay accountable
One technology partner follows the work through completion.
Signature offerings
Ongoing support without a long-term contract.
Choose ongoing care for your business or household. Before you enroll, ETSS explains what the plan includes. Larger projects are described and priced separately and begin only after your approval.
Essential Business
One accountable technology partner.
Practical technology care, security guidance, help with service providers, and improvement planning for small businesses.
$75/ month
View Essential BusinessSupport Subscription Plans
Continuity and protection for home technology.
Monthly plans combine patient guidance, practical protection, organized service history, and subscriber advantages.
From $19.99/ month
Compare subscription plansSubscription advantages
Technology support that remembers what matters.
Support Subscription Plans add continuity, planning, and a useful record of your technology—not just another repair visit.
Scam-check service
A calm second opinion before you click, pay, reply, or share information.
Authorized family contact
Coordinate support with a trusted person while keeping the client’s choices central.
Household technology record
Keep useful details about devices, backups, warranties, and support preferences organized.
Annual technology plan
Review security, replacement timing, purchases, and priorities before they become urgent.
Member purchasing protection
Get independent guidance before buying technology, software, or services.
Service history
Preserve reported issues, recommendations, approved work, and follow-up in one place.
Subscriber-only fixed-price services
Receive one clear price before common, clearly defined work begins.
How support works
A clear path from question to confidence.
No confusing language, hidden work, or surprise charges. You remain informed and in control.
Tell us what is happening
Describe the problem in your own words.
Understand your options
We explain the likely cause, any safety concern, the work, and the price.
Approve the next step
Work begins only after the approach is clear.
Move forward confidently
We complete the approved work and document follow-up.
Start with clarity
Your first 15 minutes are on us.
Begin with a free 15-minute remote conversation and problem check. We will listen and explain what should happen next.